PRIVACY POLICY

Efficient. Secure. Reliable

Introduction

 

The purpose of this policy is to explain how moopod collects, protects and uses personal data to enable us to provide a high quality of service that would be expected from a secure data storage company.

 

Data protection and privacy laws of the European Union (EU), EU Member States, require moopod to provide you with certain information applicable to its collection of your personal data. moopod is committed to ensuring that any personal data supplied by its customers or otherwise generated by its business activities is collected and processed fairly and lawfully.

 

Data protection and privacy laws of the European Union (EU), EU Member States, require moopod to provide you with certain information applicable to its collection of your personal data. moopod is committed to ensuring that any personal data supplied by its customers or otherwise generated by its business activities is collected and processed fairly and lawfully.

 

What Types of Personal Data Does moopod Collect?

 

 

moopod needs certain personal data to enable it to provide its products and services to its customers and end users. The data collected will generally include: company name, postal address, individual contact names, telephone number and email address also contact names for delivery, installation, support and invoicing. We do not store any financial or credit card information. 

 

How Does moopod Obtain Personal Data?

 

 

moopod obtains personal data in several ways, including from orders placed by customers, (whether by telephone, e-mail, Internet or by website application form), from enquiries made by existing customers and potential customers (including information gathered at marketing events and via the Internet) and from vendors, contractors or applicants for employment. A name, address (postal and e-mail) and telephone number are the most important pieces of information, particularly for customers, but also for job candidates. We may request other information, based on, for example, the service(s) being ordered or promoted. Use of Cookies moopod may also use "cookies" and similar technology to obtain information about your visits to our websites or your responses to e-mail from us - both individually and in an aggregated form that does not identify you. These reporting tools tell us about parts of our websites or e-mails in which you showed an interest or took some action and help us improve the quality and usefulness of our sites. At moopod, we primarily use cookies to determine what services or promotions are of interest to you. While cookies help us improve your experience while visiting our website you have the option to block them through your Internet browser or other commercially available software. However, doing so may make some of our sites' features unavailable to you.

 

How Does moopod Use the Personal Data it Holds?

 

 

 

moopod uses the personal data it collects to provide a service to its customers. Such uses include enabling your account, billing, technical support, product development, fraud detection and prevention, regulatory or law enforcement requirements. In addition, moopod will also use data to improve the level and type of service moopod offers to its customers. As part of this interest in improving the service provided, moopod may also process personal data for the purposes of customer use analysis and reporting. Direct Marketing moopod may also use your personal information to contact you regarding additional products and services.

 

To Whom Does moopod Disclose Personal Data?

 

moopod will pass personal data internally in order to fulfil sales and support obligations as well as to finance to enable invoicing. As a general rule, moopod does not disclose personal data to unaffiliated third parties except, as communicated to you during your service order, where such disclosures would be necessary for moopod to provide the service to you. Such necessary disclosures would occur in accordance with applicable laws and may include: - instances where moopod has contracted with third parties to assist in providing services to moopod customers, including such elements as delivery, installation and systems support; - where moopod is under an obligation by law to disclose personal data; or where we believe that a disclosure is necessary to identify, contact or bring legal action against individuals who may be endangering public safety or interfering with moopod property or services, or with our customers' or others' use of them.

 

How Does moopod Protect the Personal Data it Holds?

 

moopod takes customer confidentiality and security very seriously. We have implemented the appropriate technical and organisational security measures to protect your personal information, including internal security procedures that restrict access to and disclosure of personal data within moopod. We also use encryption, firewalls and other technology and security procedures to help protect the Document Date – 17th May 2018, V1.0 accuracy and security of your personal information and prevent unauthorized access or improper use. For example, you will note that while using some features of the website and online services, you will need to submit a password or some other type of authenticating information. moopod will also actively investigate and cooperate with law enforcement agencies regarding any allegations of abuse or violation of the system.

 

Data Protection Rights.

 

You may access, update, correct, rectify or delete your personally identifiable information, and may change your marketing preferences at any time by contacting Customer Service through the telephone phone number or email address on our website, www.moopod.co.uk Please note, however, that choosing to delete some types of personal information may prevent us from supplying certain services to you as a customer, vendor or partner, or responding to your queries as a job applicant or contractor. In order to better protect you and safeguard your information, we take steps to verify your identity before granting access or making corrections to your information.

 

Contact Details For questions regarding this policy, please contact moopod, details as follows:

 

moopod

Unit 4

The Granary

Cornbury Park

Charlbury

Oxfordshire

OX73EW

 

 

Telephone number: 01993869218

Email: sales@moopod.co.uk

 

Policy Updates As part of moopod’s commitment to compliance with data privacy requirements, and to reflect changes in its operating procedures, moopod may update the terms of this policy from time to time. The details in this document replace any similar terms and/or updates previous terms in customer contracts previously sent.